Knowledge base

Roles, drafts, and the connections that are not ready.

Why can’t I connect an account?

Integrations and MCP connectors are admin-only. Forms is admin and reviewer. A requester can run chat. They cannot open those settings.

Did Otto publish the WordPress page?

Not by default. Creates are drafts. Publish, private, future, and delete need a reviewer or an admin.

Where is WooCommerce?

The card is there. Until a connection exists, the button is Connect soon. The credential form is not shipped. Don’t treat it as a working setup.

Why don’t I see Ads?

Ads and Socials hide when the plan does not include them. An upgrade modal appears if a run or a mode is blocked.

Does the Data refresh hit Google?

No. Refresh re-reads the report pool. A live pull is a different path, from chat or from MCP.